$120,100–$150,100
USD/year
The Senior Product Manager will create and execute the strategic vision, roadmap, and operational excellence of Natera’s Salesforce Service Cloud implementation. The role leads platform development, optimizing case management, routing, and agent productivity across multiple service lines and business units, including patient, billing, and clinical services. This role works closely with a Service Cloud engineering team, design, product, and operations to drive integrations and workflow standardization.